FAQs
LAVIK Fireplace
Is the fireplaces safe?
Yes, our fireplaces are safe when used properly. The LA\VIK fireplaces are tested in accordance with EN 16647 standards and feature the VentraCore® system for added safety. After reading the handbook, you’ll find them easy to use safely, with clear instructions for assembly and operation.
Does the LA\VIK give off heat?
Yes, the LA\VIK produces heat, offering a cozy warmth that fills the space, much more than conventional candles or tea lights. While it's not designed to heat an entire room, it creates an inviting, intimate atmosphere perfect for relaxing or gathering around.
What is the average burning time?
The LA\VIK indoor fireplace has an average buring time of 3 hours by full capacity. After the ethanol is empty you can refill for another 3 hours.
Can I use my Interior Fireplace outside?
Yes! The LA\VIK Interior Fireplace is perfect for outdoor use on terraces, balconies, or in your garden. It’s an ideal addition to summer evenings, adding warmth and ambiance to your outdoor space.
Can I use my Interior Fireplace indoors?
Yes, the LA\VIK Interior Fireplace is designed for indoor use!
Can I place my LA\VIK on any surface (incl. glass or plastic)?
Any surface is fine, as long as it is stable and not slippery. Thanks to the VentraCore (TM) System, the base of the LA\VIK stays cool even after hours of operation.
Is the fireplace easy to move around?
Yes, the fireplace is portable and easy to move around. The air slots on the sides function as handles, and soft mats are provided for a comfortable grip inside.
What fuel do I need to use?
The LA\VIK Interior Fireplace has been designed to exclusively use Bioethanol Fuel.
What are the costs for the fuel?
With 1L of bioethanol, you can use the fireplace for approximately 9 hours. The cost of 1L of bioethanol ranges from €5 to €8.
Shipping questions
Where do you deliver to?
We currently offer free delivery within EU.
How long is delivery?
You can expect a delivery time of 2-5 business days. Once you have placed your order, you will receive a tracking link, which will provide you will all details.
Returns questions
How do I get replacement parts?
We are confident that the quality of our LA\VIK device and all individual parts will mean that this question never needs to be answered, but if the worst happens, please email us directly at hello@glor-design.com.
How can I return my LA\VIK in the first 30 days?
Should you change your mind or recieved a damaged item, you can return your LA\VIK Fireplace by referring to our Shipping & Returns page and filling in the return details to receive your free return label. If you don't find it, then write us an email to hello@glor-design.com