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Frequently Asked Questions

Is the fireplace safe?

Yes, tabletop fireplaces are safe when used properly. Our fireplaces are tested in accordance with EN 16647 standards and feature the VentraCore® system for added safety. After reading the handbook, you’ll find them easy to use safely, with clear instructions for assembly and operation.

Does the LA\VIK give off heat?

Yes, the LA\VIK produces heat, offering a cozy warmth that fills the space, much more than conventional candles or tea lights. While it's not designed to heat an entire room, it creates an inviting, intimate atmosphere perfect for relaxing or gathering around.

What is the average burning time?

The LA\VIK indoor fireplace has an average buring time of 3 hours by full capacity. Do not exceed this burning time to avoid over-heating.

The device must not be reignited while it is still hot.

Can I use my Fireplace indoors?

Yes, the LA\VIK Interior Fireplace is designed for indoor use.

Is the fireplace easy to move around?

Yes, the fireplace is portable and easy to move around. The air slots on the sides function as handles, and soft mats are provided for a comfortable grip inside. However, be mindful that the stones and sand inside are loose, so you should handle the fireplace carefully when moving it.

Can I place my LA\VIK on any surface (incl. glass or plastic)?

Any surface is fine, as long as it is stable and not slippery. Thanks to the VentraCore (TM) System, the base of the LA\VIK stays cool even after hours of operation.

What fuel do I need to use?

The LA\VIK Interior Fireplace has been designed to exclusively use Bioethanol Fuel. We recommend the following products (add links). Only a 96.6% multiply rectified ethanol of pharmaceutical grade purity is appropriate for combustion in fireplaces.

Refer to the handbook for safety instructions regarding filling and refilling the burner.

Is Bio-Ethanol included in the delivery?

No, ethanol is not included in the delivery.

How can I contact customer care?

If your question hasn't been answered please either email us at hello@glor-design.com or via dm on Instagram @glordesign_.